Get paid to answer emails — work from home with full benefits and up to $72/hr.

So, in this article, we’ve got some new work-from-home email jobs where you’ll mostly be replying to incoming emails. Let’s dive in.
1. Sticker Mule — Team Anthony Support Agent
Sticker Mule does stickers, labels, packaging, apparel printing, and more. Right now, they’re hiring for a unique role called Team Anthony Support Agent. Why the name? Because you’ll be responding to inbound messages on behalf of the CEO — via email, social, and SMS.
No phone calls. Just written support.
They’re known for super-short application pages. This one is no different. The messages you’ll be responding to may be political in nature, as the CEO is considering running for office. Odd, yes. But that’s the job.
Requirements?
- Great writing skills
- No experience needed if your grammar is strong
Perks include:
- $22/hour
- $500 signing bonus
- 401(k) with 4% match
- Health and dental
- 4 weeks paid vacation
- Fully remote
Sticker Mule hires worldwide — their team is spread across 17 countries and 4 continents.
Glassdoor Ratings:
- Overall: 3.7/5
- Benefits: 5/5
- Interview Difficulty: 2.2/5 (Easy)
🔗Apply Now
2. Muck Rack — Customer Support Specialist
Muck Rack is a PR software company. They’re hiring a Customer Support Specialist — US only, but fully remote.
You’ll act as first responder to inbound communication on their site:
- Answering questions
- Escalating technical issues
- Helping users navigate the platform
- Diagnosing bugs
- Identifying improvements
Mostly chat- and email-based support.
Requirements:
- 1–2+ years of technical support experience
- B2B or SaaS experience is a bonus
- Familiarity with Google Apps, Salesforce, Intercom, GitHub, or Slack
- Strong writing and troubleshooting skills
Shifts available:
- 8 AM — 5 PM EST
- 12 PM — 9 PM EST
Pay: $27/hour
Benefits include:
- Remote forever
- Home office stipend
- Phone/internet reimbursement
- Coworking space access
- 401(k)
- Paid time off
- Equity opportunities
Glassdoor Ratings:
- Overall: 4.3/5
- Benefits: 4.7/5
- Interview Difficulty: 2.9/5
🔗Apply Now
3. GitLab — Intermediate Support Engineer (Federal)
GitLab is a global DevOps platform — and they’re hiring a US-based remote support engineer for their federal division.
You’ll work mostly through Zendesk tickets, meaning primarily email-based support (with some video conferencing).
Responsibilities:
- Support U.S. government clients
- Collaborate on bug fixes
- Write technical docs
- Participate in releases and hiring
Requirements:
- Strong Linux admin skills
- Familiarity with Git, CI/CD
- Technical writing skills
- US Citizenship required
Pay Range: $72,800 to $156,000/year
Glassdoor Ratings:
- Overall: 4.2/5
- Benefits: 4.5/5
- Interview Difficulty: 2.9/5
🔗Apply Now
4. WooCommerce — Design Concierge (Sales Email Role)
WooCommerce is hiring for a sales-focused remote role — called Design Concierge. Despite being in sales, this job is mostly email-based.
You’ll:
- Qualify inbound leads
- Use email/Zendesk/Salesforce to drive consults and sales
- Recommend curated products
- Track sales activity
- Represent the brand via every email
Requirements:
- 2–5 years in sales
- Experience in e-commerce, interior design, or home furnishings
- Tools like Salesforce, Canva, Zendesk
- Strong written communication
Glassdoor Ratings:
- Overall: 3.4/5
- Benefits: Great (though not detailed)
- Interview Difficulty: 2/5 (Easy)
- Estimated Salary: $56,000/year ($27/hour)
🔗Apply Now
5. Rippling — Developer Support Specialist
Rippling is in the payroll and HR software space, and they’re hiring a Developer Support Specialist (Remote — US Only).
You’ll troubleshoot technical issues via email or chat (no calls), help design schemas, write SQL, debug tools, and support APIs.
Requirements:
- Bachelor’s in CS, analytics, or related fields
- Strong in SQL, Python, JavaScript, or Tableau
- REST API knowledge
- 1–3 years technical support experience
- Experience with ETL, BI dashboards, etc.
Schedule:
- 9:30 AM to 6 PM PT (convert to your time zone)
Estimated Salary: $130,000/year ($65/hour)
Glassdoor Ratings:
- Overall: 3.8/5
- Benefits: 3.5/5
- Interview Difficulty: 3/5
🔗Apply Now
Final Thoughts
These are real email-based jobs with competitive pay, solid benefits, and remote flexibility. Whether you’re looking for something technical or more customer service focused, there’s an option here for you.
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